Customer Service Officer

We are looking for suitably qualified individuals to join us as Customer Service member.

Responsibilities

• Manage day to day operations in the service counter
• Maintain a high level of staff’s service standards
• Manage the schedule/manpower with the Executives
• Attend to shoppers enquiries and all aspects of customer service
• Perform centre promotions related activities such as gifts redemptions etc

Requirements

• Minimum GCE ‘O’ Level
• 2 years of experience in shopping mall or hotel concierge service is preferred
• Computer literate
• Possess good leadership qualities and interpersonal skills
• Customer oriented with good communication & interpersonal skills
• Able to work on shifts, weekends & Public Holidays
• Singaporeans only