Customer Service Officer (Jalan Besar)

Job Responsibilities:

• Deal directly with customers' enquiries and quote price independantly
• Processing orders through JDE system
• Follow up on sales quotations, sales orders, ships and payment with customer
• Handle customers' complaints
• Liaise with internal departments to expedite sales orders
• Communicate with overseas customers to promote the company's products
• To cold call and build potential customers from overseas
• Ad-hoc duties by management

Job Requirements:

• At least GCE “O’ levels or equivalent
• At least 1-2 years working experience in sales/ sales support
• Pleasant personality and customer service oriented
• Able to work independently as well as in a team
• Proficient in MS Excel and Word
• Knowledge on JD Edwards will be an added advantage
• Working location at Jalan Besar (Nearest MRT : Lavender)