Customer Service Officer (Mobile Medical Service)

• 5.5 Day Work Week: Monday –Friday: 8.30am – 5.00pm, Saturday: 8.30am – 1.00pm
• Location: East
• Basic Salary: Up to S$3,100 + Allowances + Great Benefits

A leading healthcare organisation is seeking a Customer Service Officer to support its MobileMedical Services team in delivering quality frontline customer service, patient registration, and operational support for community healthcare programmes.

Job Responsibilities:

• Register patients and provide frontline customer service during mobile medical events
• Travel with the Mobile Medical Services team to support operations at various project sites
• Attend to enquiries, resolve feedback and ensure smooth event operations
• Assist with patient education and event administration
• Monitor inventory of equipment, stationery and consumables
• Report equipment breakdowns or damages and support daily operations

Job Requirements:

• Min. GCE 'N'/'O' Levels, ITE or Diploma
• Min. 2 years of customer service experience, preferably in healthcare or hospitality
• Proficient in Microsoft Office applications
• Able to handle patients and customers professionally and empathetically
• Willing to travel to different project sites and work weekends/public holidays when required (OT pay or time-off provided)

Looking fora change or a new challenge? Please email your detailed resume in MS Word format to [email protected]

Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225