Customer Service Officer/ Sales (Travel to Asia/ US / Europe for Trade fairs)-NO EXPERIENCE REQUIRED

• Position :Customer Service Officer/ Sales (Travel to Asia/ US / Europe for Trade fairs)-NO EXPERIENCE REQUIRED
• Location : Kallang Avenue (Nearest MRT: Bendemeer, Lavender)
• Working hours :5 days a week - Monday - Friday 2 shifts - 8.30am to 6pm / 9am to 6.30pm (Staggered hours)
• Salary (commensurate with experience) : Up to $3000 / 14 days Annual Leave / Medical benefits
• Duration : Full time
• Industry : Orthokeratology

Main Responsibilities:

• Perform general administrative tasks such as meeting coordination, generating of invoices and billing of goods
• Provide timely and accurate clarification and advice to customers’ enquiries
• Co-ordinate repair service for damaged goods
• Communicate and co-ordinate with both external customers and internal departments to ensure order fulfilment and/or
• resolve customer issues
• Provide feedbacks and suggestions for new product designs, improving sales
• Perform inventory related transactions such as purchasing, coordinating with suppliers and return of defective frames
• Liaise with suppliers and manufacturers over matters relating to production and design
• Monitor inventory transactions and track stock movements
• Daily invoicing and order processing
• Record, pack and prepare shipping documents for defective frames to overseas suppliers for repair/exchange and keep
• track of status
• Assist with filing, scanning and photocopying of documents
• Pick and pack stocks, housekeeping of stockroom

Requirements:

• NO EXPERIENCE REQUIRED- training Provided
• Min O/ N Level and above
• Knowledge of Microsoft Excel/Word and basic computer skills
• (Autocount experience an advantage)
• Able to travel overseas when required
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email your resume to [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224