CUSTOMER SERVICE SUPERVISOR

IN THIS ROLE YOU WILL:

• Manage petty cash disbursement and maintenance
• Issue manual cheque/ web bank payment per requisition from requestors
• Verify petty cash/ payment vouchers for staff reimbursements
• Prepare and send payment to ad-hoc/ credit terms creditors
• Match petty cash entries against bank entries
• Review accounts payables payment allocation in system and ensure posted cash management
• Update payment requests in web-bank for ad-hoc payments approved by local payables lead
• Review DOE cost accruals at month-end prepared by GSC
• Obtain verification from respective departments for non-trade related invoices
• Manage vendors' statement of accounts (SOA) reconciliation and payments
• Follow up with GSC to reconcile vendors' SOA
• Liaise with departments and vendors to resolve disputed invoices to minimize long ageing
• Liaise with GSC on confirmation of suppliers' invoices per payment processing proposal
• Follow up with suppliers for missing/ late submission of month-end SOA
• Attend to queries from vendors on outstanding payment
• Riase vendor creation ticket in Bizagi and provide guidance to data provider
• Verify completeness of creation and amendment of master vendor code by GSC
• Back-up team members in the payables team
• Manage any other jobs as and when assigned