Customer Support Officer #10110

Job Description

• Industry/ Organization Type: Engineering and Construction
• Position Title: Customer Support Officer
• Working Location: Kaki Bukit
• Working Hours: 5 days (Shift Rotation: Morning Shift 7:00am–4:00pm; Afternoon Shift 1:30pm–10:30pm; Night Shift 10:15pm–7:15am)
• Salary Package: Basic salary up to $2,300 + Night Shift Allowance + Variable Bonus
• Duration: Contract Role (Opportunity for Permanent Conversion)

Key Responsibilities

• Liaise with customers on work schedules, service requests, and related activities.
• Coordinate with operations coordinators on work schedules, manpower planning, and job arrangements.
• Answer and record incoming requests from customers.
• Share work requests with the operations team for follow-up.
• Update work orders and schedules accurately.
• Prepare call record summaries, including subcontractor work requests.
• Ensure tools and equipment are issued and returned in good working condition.
• Perform data entry and maintain records.
• Carry out other duties as assigned by supervisors.

APPLY NOW!!!

• Customer service or call centre experience will be an advantage.
• Able to work on shift schedules.
• On the job training will be provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #10110 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781