Dental Clinic Receptionist

Key Responsibilities

• Welcome and assist patients in a professional and courteous manner.
• Schedule and manage patient appointments.
• Respond to patient enquiries in person, over the phone, and via messaging platforms.
• Register and maintain accurate patient records using the clinic's computer system.
• Assist dentists with administrative and general clinic support duties.
• Perform general reception and clerical duties to ensure the smooth operation of the clinic.
• Carry out other duties assigned by the employer from time to time.

Requirements

• No prior experience is required. Training will be provided.
• Able to communicate effectively in both English and Mandarin to liaise with patients and colleagues in a multilingual working environment.
• Basic computer literacy.
• Good communication and customer service skills.
• Responsible, organised, and willing to learn.
• Able to work independently and as part of a team.

Benefits

• Annual Leave: 14 days.
• Sick Leave: 14 days.
• Performance bonus may be provided based on individual and company performance.
• Training and career development opportunities.