Dispatcher

Job Description

• Monitor customers' daily operational needs
• Receiving and dispatching orders for products or deliveries
• Liaise with customers, suppliers, and services providers to resolve any issues or complaints that may arise in the delivery process
• Ensure that’s everything runs smoothly by coordinating with customers
• Providing precise logistics for drivers to follow along on their routes, and coordinating delivery times
• Monitor the progress of drivers and shipments, ensuring that they adhere to delivery schedules and deadlines
• Ensure truck’s availability meet customer’s requirement
• Handle driver’s on-off days, work and rest hours
• Communicate with CSC KL on vehicle availability & delivery schedule
• Monitor driver working hour policy
• Communicate / update with supervisor regarding truck maintanance

Job Requirements:

• Possess initiative, communication and interpersonal skills to handle staff members of all levels
• Proven experience as dispatcher or relevant position
• Outstanding organizational and multitasking abilities
• Ability to work in a team environment, with the willingness to take on additional responsibilities when necessary

Working location:

Pandan Road

Working hours:

5 days per week (Shift Work)
Flexible off-day arrangement