Duty Manager (Exhibition Centre)

Duty Manager - Events & Operations

Up to $5,000

Working location: Central

Working hours: Monday to Friday, 8:30am to 6:00pm.

Guest Experience

• Deliver exceptional customer service and ensure high guest satisfaction.

• Handle escalations, complaints, and special requests professionally.

• Maintain strong Front-of-House presence and engage with organisers and visitors.

• Gather feedback and support continuous service improvements.

Operations

• Lead and oversee daily event operations to ensure smooth execution.

• Ensure compliance with service and safety standards.

• Conduct staff and supplier briefings for proper coordination and manpower deployment.

• Monitor supplier performance and service quality.

• Respond and manage operational issues or emergencies effectively.

• Perform regular inspections and ensure prompt corrective actions when needed.

• Maintain shift reports, incident logs, and operational records.

• Support operational planning and process improvement initiatives.

Requirements:

• Diploma / Degree in any discipline. 

• Proven excellence in leading teams successfully. 

• High level of fitness for extensive walking and climbing ladders and stairs during the shift. 

• Comfortable with technology, social media and paperless business processes. 

• Must be able to work mid-night shifts, weekends and public holidays. 

WhatsApp 8858 2776 to apply now!

Singaporean / PR / LTVP may apply!

Samuel Lam

EA Personnel: R22108261

Business Edge Personnel Services Pte Ltd (96C4864)

Email: [email protected]

Website: https://www.businessedge.asia/