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E-commerce Executive

salary Salary :

$3,600 - 4,000 monthly

Job Description - E-commerce Executive

Job Summary

We seek a motivated, self-driven individual to manage Shopify backend operations, support Ecommerce activities, and enhance online sales performance through data management, customer service, and process automation in a fast-growing company.

Responsibilities

  • Operate Shopify backend to fulfill orders, conduct stocktaking, and control inventory accurately to maintain seamless order flow
  • Support Ecommerce team by coordinating daily operations and managing online promotional campaigns to drive sales growth
  • Organize and maintain consistent, high-quality product information in the centralized system across all online sales channels to ensure data accuracy
  • Prepare detailed performance reports analyzing online sales campaigns and activities to guide strategic decisions
  • Respond promptly to customer queries, resolve order processing issues, returns, and complaints to ensure excellent customer service
  • Develop and implement automation tools to streamline repetitive tasks and improve operational efficiency

Preferred competencies and qualifications

  • 2-3 years of relevant work experience
  • Higher educational certifications (e.g., Diploma/Degree), with pay scaled according to job scope and qualifications
  • Ability to converse in Mandarin
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