FULL TIME CUSTOMER SERVICE cum ADMIN STAFF

Job Summary

You will manage fee collection, maintain teacher schedules, and accurately record documents and data. You will respond promptly to parent inquiries, coordinate communication between teachers and parents, assist teachers with daily tasks, and provide excellent customer service to support student needs.

Responsibilities

• Collect fees from parents following established procedures to ensure timely payments
• Maintain and update teacher schedules to support smooth classroom operations
• Record and organize documents and data accurately for administrative use
• Respond promptly and clearly to parent inquiries to provide information and resolve concerns
• Coordinate communication between teachers and parents to facilitate effective information exchange
• Assist teachers with daily classroom tasks to enhance teaching efficiency
• Deliver attentive and respectful customer service to parents to build positive relationships