Full-Time Service Crew

Job Description

• Greet guests upon arrival and advise them on table QR code ordering.
• Provide excellent customer service and management at all times.
• Take orders over the counter and handle payment collection.
• Assist guests with menu inquiries and recommend dishes based on their preferences and menu offerings.
• Upsell additional items to increase revenue and enhance guests' experience.
• Perform operational duties, including barista tasks, order taking, serving, clearing garbage, and general cleaning within the outlet.
• Ensure all menu offerings are in stock and provide recommendations for food and beverage items.
• Assist with basic food preparation tasks, such as preparing sauces or desserts, as needed.
• Prepare drinks according to recipes.
• Serve drink and food orders promptly and accurately.
• Clean and set tables in preparation for new guests.
• Attend to guests' requests promptly and check on their overall dining experience.
• Maintain cafe cleanliness and workstations.
• Perform opening and closing duties as per SOP.
• Perform ad-hoc duties assigned by the manager on duty.

Requirements

• At least 1 to 3 years of experience managing a café kitchen or being in charge of a kitchen is preferred
• Approachable demeanor
• Customer-oriented
• Fluent in spoken English
• Positive work attitude
• Willingness to learn
• Team player
• Attention to detail
• Reliable attendance and punctuality
• Previous café experience is advantageous

Benefits

• Competitive salary based on experience
• Opportunities for professional development and advancement within the organization
• Staff discounts on Supper Deck menu offerings
• Positive and collaborative work environment
• Staff meals provided
• Annual leave and sick leave

If you have no prior experience but have a passion for customer service and a great positive attitude, we want to hear from you too.

Interested applicants, please apply here or email your updated resume, earliest availability, and expected salary to [email protected]