Funeral Customer Service Executive

🔥 We Are Hiring!

Are you a empathetic communicator who thrives in a meaningful, service-oriented environment? We are looking for a dedicated Customer Service Executive to join our team.

If you have a positive attitude, a passion for helping others, and are looking for a stable role with a supportive team, we want to hear from you!

💰 Remuneration & Benefits

• Monthly Salary: $2,700 – $3,000 (Depending on experience) + Bonus + Incentives

• Annual Leave: 14 Days

⏰ Working Hours

• Options: 8:00 AM – 5:00 PM OR 9:00 AM – 6:00 PM

• Note: Must be open to working on weekends and public holidays when required (rostered).

📋 Key Responsibilities

As a core member of our service team, you will:

• Be the First Point of Contact: Warmly handle customer enquiries and provide exceptional service support.

• Understand Client Needs: Communicate effectively with clients to understand their requirements with care and professionalism.

• Internal Coordination: Work closely with internal teams to ensure flawless, smooth service delivery.

• Provide Care: Offer professional assistance and a helping hand to customers when they need it most.

🎯 Requirements

• Industry Comfort: Comfortable working within the funeral services industry (an environment that requires empathy and respect).

• Mindset: A positive attitude, a strong willingness to learn, and a high sense of responsibility.

• Experience (Bonus): Prior experience in a call-center or hotel/hospitality environment is highly advantageous, but not mandatory.

✨ Why Join Us?

We offer a meaningful career where your daily work genuinely impacts families and the community. You will be part of a structured, respectful environment that values team collaboration and personal growth.

👉 How to Apply

If you are ready to take on this rewarding role, click Apply Now

Sam Chong (R26160573)