Game Store Crew

Job Summary

Join Singapore’s next-generation interactive gaming experience as a Game Master. Operate digital games, guide players, assist customers, and maintain a fun, safe environment while supporting daily outlet operations.

Responsibilities

• Operate and manage interactive digital games and attractions to ensure smooth gameplay
• Brief players on game objectives, rules, and gameplay mechanics to enhance their experience
• Monitor game sessions and provide timely assistance to players when needed
• Set up, start, and reset game systems between sessions to maintain continuous play
• Troubleshoot basic game or equipment issues and report technical faults for resolution
• Assist customers with bookings, registrations, and enquiries to facilitate smooth transactions
• Recommend suitable games, packages, and promotions to customers to enhance engagement
• Maintain cleanliness and ensure all gaming areas are safe and operational for customer safety
• Assist with daily outlet operations, including opening and closing duties to support team functions
• Provide basic information about the company’s attractions and experiences to customers

Preferred competencies and qualifications

• Previous experience in customer service, attractions, retail, or entertainment is an advantage
• Passion for games, entertainment, and customer engagement
• Friendly, outgoing, and customer-oriented personality
• Good communication and interpersonal skills
• Able to work in a fast-paced environment
• Responsible, proactive, and able to work independently
• Comfortable working weekends and public holidays
• No experience required; training will be provided

Benefits

• Career progression opportunities
• Fun and dynamic working environment
• Comprehensive training provided