Guest Experience Crew / Service Team

Mr Bucket Chocolaterie – Dempsey
Location: 13 Dempsey Road, Singapore

About the Role

At Mr Bucket Chocolaterie, we create memorable experiences through chocolate, hospitality, and meaningful connections.

We are looking for warm, energetic, and service-oriented individuals to join our Dempsey team. This is a dynamic role that rotates across our retail boutique, café service, and chocolate experiences/workshops. If you enjoy interacting with people, thrive in a fast-paced environment, and have a passion for hospitality, we'd love to hear from you.

Key Responsibilities

• Deliver exceptional guest service across both retail and café operations.

• Welcome guests warmly and provide product recommendations on chocolates, beverages, and café offerings.

• Take customer orders, serve food and beverages, and ensure a smooth dining experience.

• Facilitate and support chocolate experiences, workshops, and guided tastings.

• Maintain cleanliness, organisation, and visual presentation of all guest-facing areas.

• Ensure products are well-stocked and attractively displayed.

• Work closely with team members to deliver seamless daily operations.

• Support private events, corporate workshops, and special activations when required.

• Uphold Mr Bucket's service standards and create memorable guest experiences.

Requirements

• Previous experience in retail, café, hospitality, or customer service is preferred.

• Passion for hospitality and creating exceptional guest experiences.

• Friendly, confident, and comfortable engaging with customers.

• Positive attitude with a willingness to learn.

• Able to work efficiently in a fast-paced environment.

• Strong communication and teamwork skills.

• Flexible to rotate across different service functions and work weekends/public holidays when required.

What We're Looking For

We are looking for team members who:

• Enjoy meeting people and creating memorable experiences.

• Are warm, approachable, and proactive.

• Have an interest in chocolate, food, and hospitality.

• Take pride in delivering excellent service.

• Pay attention to detail and maintain high presentation standards.

• Enjoy working in a collaborative and energetic team environment.

Why Join Mr Bucket?

• Work in one of Singapore's leading craft chocolate destinations.

• Learn about bean-to-bar chocolate making and specialty products.

• Be part of a passionate, supportive, and fun team.

• Opportunities to grow across retail, café operations, events, and guest experiences.

To Apply

Interested applicants are invited to send their resume to:

[email protected]
[email protected]