Hair Therapist

Responsibilities:

• Providing services to clients such as scalp/hair treatments, shampooing, blow dry styling, chemical treatments and processes
• Maintains treatment room appearance, cleanliness and safety standards according to standard operating procedures
• Monitor stock levels of In house products and ensures that par stock levels are maintained at all times
• Update Consultants of customers' scalp and hair condition for follow up
• Emphasizes product benefits and promote home use treatments and products
• Assist clients in the selection of retail products or services for their hair care needs
• Communicate with customers while delivering treatments on the treatment steps, benefits and products
• Frequently check with customers to ensure comfort, safety and security throughout treatment/service
• Fill out necessary reports or data at the end of each session
• Assists with washing and folding of all linens used in treatment rooms
• Carry out duties and responsibilities as assigned by management

Requirements:

• Certificate in any discipline
• Experienced in sales with minimum 2 years of relevant experience (preferably in the beauty industry)
• Excellent communication skills and able to communicate with customers
• Excellent customer service & sensitive to customers’ needs and pay attention to details
• Strong sense of responsibility and urgency
• Self-motivated
• Able to stand for prolonged periods of time
• Able to commit to retail hours and weekends and public holidays