Store location:
Jewel Arrival Hall & People's Park Complex

Reception Duties

Greet and support customers, delivery staff, and vendors with a courteous and professional attitude.

Ensure the reception area remains clean, organized, and welcoming for all visitors.

Address customer inquiries regarding delivery status, scheduling, and services offered.

Inventory Control

Conduct daily verification of on-site items against the previous day's inventory.

Ensure all items are in their designated locations.

Accurately update and complete the inventory log for the respective shift.

Material Requisition and Replenishment

Assess daily replenishment needs from inventory checks and email request for approval.

Verify the delivery of materials requested and track their arrival.

Customer Relations

Coordinate the receipt and proper handling of incoming packages. Ensure packages are logged, securely stored, and promptly delivered to customers.

Inspect packages for damage upon receipt, ensuring that all items meet the required standards before processing for delivery.

Marketing Initiative

Encourage potential customer to engage SF services and highlight the benefits they will receive.

Develop marketing campaigns designed to drive sales and enhance brand visibility.

Requirements

Has Service/Retail experienced.

Excellent verbal and written communication skills with a polite, professional phone and email manner. 

Strong time-management skills with the ability to multitask in a fast-paced environment.

Comfortable with Microsoft Office Suite (Word, Excel, Outlook) and experience with phone and scheduling systems.

Able to handle customer complaints or issues in a calm, solutions-focused manner.