International Finance Operations Analyst – Accounts Receivable

Mandarin / Korean / Japanese Speakers Required
Singapore | Full-Time Permanent Position

Upper Class Collections (UCC) is expanding its international operations and is seeking experienced multilingual finance professionals to join a long-term global accounts receivable project supporting one of the world’s leading technology and digital advertising companies.

We are currently recruiting:

• 3 x Fluent Mandarin Speakers
• 1 x Fluent Korean Speaker
• 1 x Fluent Japanese Speaker

This is an exciting opportunity to work within a highly structured international finance environment with ongoing training, career development, and exposure to a globally recognised corporate operation.

About the Role

You will be part of a specialised Finance Operations and Accounts Receivable team responsible for managing customer accounts, payment follow-ups, dispute resolution, reconciliation activities, and finance administration for customers across Taiwan, China, Hong Kong, Korea, and Japan.

The Korean and Japanese language specialists will primarily communicate with customers within Korea and Japan respectively.

The role involves regular communication with finance teams, procurement departments, and high-tier business customers regarding outstanding accounts, invoice management, reconciliations, and payment processing activities.

Key Responsibilities

Accounts Receivable & Collections

• Follow up on outstanding payments and remittance details
• Manage customer account relationships and collection activities
• Assist with dispute management and resolution between internal stakeholders and customers
• Prepare and distribute statements of account and invoices
• Review and monitor cash applications and write-offs
• Validate and process: Credit Rebills, Credit Memo requests, Dispute requests
• Assist customers with account and invoice-related queries
• Ensure collection procedures and schedules are followed in accordance with internal compliance requirements

Invoice & Reconciliation Management

• Download invoices and prepare customer account statements
• Reconcile invoices, payment amounts, spending data, and purchase orders
• Organise invoice reporting using Excel and Google Sheets
• Prepare detailed ad account statements and financial summaries
• Monitor customer payment portals to prevent payment delays
• Upload invoices and supporting documentation into supplier procurement portals

Customer & Internal Coordination

• Communicate directly with customer finance and procurement teams
• Coordinate closely with international collection teams and support functions
• Provide ongoing operational support to ensure collection targets and service standards are achieved

Credit & Financial Risk

• Assist with reviewing customer credit applications
• Support credit assessments and financial risk evaluations
• Review customer credit limit requests in accordance with company policies and procedures
• Assist with financial statement analysis and account reviews

Training & Work Structure

• Permanent full-time role commencing July 2026
• Comprehensive 3-month training program
• Staff will attend the client’s Singapore office 3 days per week for training, compliance, and operational support
• Remaining 2 days per week will be based at the UCC office
• Long-term career opportunity with ongoing development

What We Are Looking For

Essential Requirements

• Fluent spoken and written: Mandarin (Traditional and/or Simplified Chinese), OR Korean, OR Japanese
• Strong reading, writing, negotiation, and communication skills
• University graduate with a strong academic background
• Minimum 3–5 years’ experience in: Accounts receivable, collections, finance operations, credit control, shared services, or BPO environments
• Strong attention to detail and ability to work within structured finance processes
• Confident communicating with business clients via phone, email, and online platforms
• Ability to work in a compliance-focused international environment

Preferred Skills & Experience

• Experience redesigning or improving finance workflows and processes
• Exposure to automation initiatives or AI-assisted finance operations
• Experience using AI tools such as: Gemini, Meta AI, Google Sheets, Google Docs
• Financial statement analysis experience
• Experience managing supplier or procurement portals
• Experience handling disputes, reconciliations, and invoice validations
• Positive attitude, professionalism, and willingness to learn

What We Offer

• Stable long-term employment
• Professional training and career development
• Exposure to an international corporate finance environment
• Opportunity to work alongside experienced multinational teams
• Supportive and professional workplace culture
• Career progression opportunities within a growing international organisation

This is an excellent opportunity for experienced multilingual finance professionals seeking a stable international career path within a professional and growing organisation.

Applications are now open. Early applications are encouraged as recruitment and onboarding will commence shortly. Please send an introductory email with resume to [email protected]