Medical Translator

Cambodian Medical Translator chaperone and assist patients with limited English proficiency, handle all logistic arrangement (enquiry, medical appointments, admission/evacuation, entry visa/visa extension, accommodation, ambulance and limousine services)

Key Results Areas

a. Chaperone Services

b. Visa arrangements & ICA duties

c. Arranging of accommodation in Singapore during medical treatment period

d. Travel arrangement, reconfirmation of tickets and reschedule of tickets for patient and accompanying personnel

e. Multi language interpretation during consultation with doctor for patient with limited English proficiency

f. Arranging of sightseeing in Singapore for patient and accompanying personnel

g. Doctor’s referral/arrangement of medical appointments

h. Repatriation patient or mortal remains back to their country

i. Managing of IPS office

j. Perform any other duties or to undertake other responsibilities as assigned by Manager or division head

Key Performance Indicators

a. Punctuality

b. Time management

c. Follow up closely on appointments and ensure seamless services for patient

d. Ensure the appropriate doctor recommendation and arranging of appointments

e. Ensure the interpretation is done according to doctor’s recommendation

f. Ensure smooth operation in running the IPS office

g. Maintain high level of service standard is rendered to all VVIPs/VIPs/patients