Operations Executive – Freight Forwarding (Air & Sea Freight)

Freight Forwarding Operations Executive (Air & Sea Freight)

We are looking for a proactive and detail-oriented Operations Executive to manage end-to-end import and export shipments.

Key Responsibilities

• Coordinate air and sea import/export shipments.
• Arrange bookings with airlines, shipping lines, truckers, and overseas agents.
• Prepare and verify shipping documents (HAWB/MAWB, HBL/MBL, invoices, customs documents).
• Monitor shipments and provide timely updates to customers.
• Ensure accurate job costing, billing, and timely job closing.
• Liaise with customers, carriers, customs brokers, and internal teams.
• Ensure compliance with company SOPs and customs regulations.

Requirements

• Diploma or Degree in Logistics, Supply Chain, Business, or a related field.
• Minimum 2 years of freight forwarding operations experience.
• Knowledge of import/export procedures and shipping documentation.
• Good communication skills in English. Mandarin/Chinese is an advantage for liaising with Chinese-speaking customers and overseas agents.
• Proficient in Microsoft Office; experience with QTM, CargoWise, or similar freight forwarding systems is an advantage.
• Strong attention to detail, good coordination skills, and ability to work under pressure.