Operations Executive @ The Sapling Restaurant

MAIN DUTIES AND RESPONSIBILTIES

• To assist in managing daily food and beverage operations and continuous improvement in service quality at F&B outlet
• To assist in demonstrating leadership and service excellence to students that are on training at F&B outlet
• To assist in managing banquet operations, meeting and outside catering
• To assist in managing daily operations and meeting outlets’ objectives/ target
• To assist in liaising and coordinating with relevant parties with regards to F&B events, maintenance and security matters
• To assist in managing F&B outlet and ensure its operations to be on par with industry standards that are current and relevant
• To assist in Student training and ensure that they are operationally ready after their practicum
• To assist in marketing promotion of F&B outlet
• To assist in maintaining F&B and Service Quality on effective communications with guest through their feedbacks
• To assist in establish F&B outlet operation procedures
• To maintain the cleanliness of F&B outlet and ensure all mandatory requirements are met
• To ensure effective communication to Students and maintain Student Induction program
• To assist in planning, coordinating of duty roster and attendance
• To assist in managing and supervising Students assigned to operations
• To provide coaching and counselling to Students
• To conduct post-evaluation and assessment for Students’ attachment
• To assist in coordinating and invigilates final practical examinations

REQUIREMENTS:-

• Certificate/ Diploma in F&B Operation/ Hospitality & Tourism or related studies
• Min 2 years of relevant working experience in restaurant or café
• Proficient in MS Office Applications
• Able to start immediately or within a short notice