Operations Manager

Job Summary

The Operational Manager is responsible for overseeing the daily operations of the food manufacturing facility, ensuring production efficiency, food safety compliance, quality standards, manpower management, and timely delivery of products.

Key Responsibilities

• Manage and oversee the day-to-day operations
• Plan, coordinate, and monitor production schedules to ensure on-time order fulfillment.
• Ensure compliance with food safety standards.
• Supervise production staff, warehouse personnel, and supervisors to achieve production targets.
• Coordinate with Procurement, Sales, Logistics, and Quality Assurance departments to ensure smooth operations.
• Monitor inventory levels of raw materials and finished goods to avoid shortages or overstocking.
• Manage production costs and identify opportunities for cost reduction without compromising quality.
• Ensure preventive maintenance schedules are carried out for machinery and equipment.
• Investigate operational issues, customer complaints, and quality incidents, implementing corrective and preventive actions.
• Prepare operational reports, production statistics, KPIs, and management reports.
• Lead staff training, performance evaluations, and workforce development.
• Ensure compliance with workplace safety requirements under the Workplace Safety and Health (WSH) regulations.

Job Requirements

Education

• Diploma or Bachelor's Degree in Food Science, Business Management, Operations Management, or a related field.

Experience

• Minimum 4 years of experience in food manufacturing operations.
• At least 2–3 years in a supervisory or managerial role.
• Experience managing production teams in a high-volume food manufacturing environment.

Skills

• Strong leadership and people management skills.
• Excellent planning, organizational, and problem-solving abilities.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet production deadlines.
• Decision-making and conflict resolution skills.

Working Conditions

• Based at the company's manufacturing facility in Tuas.
• 5.5-day work week (or according to company operational requirements).
• May be required to work weekends, public holidays, or extended hours during peak production periods.
• Requires frequent movement within production, warehouse, and cold storage areas.