Operations Manager

Operations Manager

Responsibilities

• Prepare daily sales orders and invoices accurately to support sales operations
• Use SAP B1 to manage and process operational data efficiently
• Answer phones and respond promptly to client requests and inquiries to maintain customer satisfaction
• Manage and update company databases to ensure data accuracy and accessibility
• Track inventory levels and order supplies to maintain adequate stock for operations
• Draft and mail customer correspondence to support communication and service
• Manage maintenance schedules and coordinate repairs for office and facility equipment
• Perform other duties as assigned to support overall operations

Required competencies and certifications

• Minimum 5 years of experience as an operations coordinator or in a similar role
• Strong organizational and administrative skills to manage multiple tasks effectively
• Excellent written and verbal communication skills to interact clearly with clients and colleagues
• Ability to multitask and prioritize work in a dynamic environment
• Proficiency in Microsoft Office applications

Preferred competencies and qualifications

• Class 3 driving licence (an advantage)

Other Information

• Work schedule: 5.5 work-days