Order Taker/Co-ordinator

Are you an organized, detail-oriented individual with great communication skills? We are looking for a dedicated Order Taker / Coordinator to join our growing team in the manufacturing of inks and chemicals.

Responsibilities:

• Handle customers’ orders accurately and efficiently (phone, email, or in-person). Ability to speak Mandarin is a plus as we have customers who only speaks in that language.
• Coordinate between customers, sales team, and production department.
• Process orders and arrange orders for production team
• Ensure smooth order processing from entry to delivery.
• Prepare order documents, delivery notes, and follow up on shipment schedules.
• Assist in resolving order-related queries or issues promptly.
• Maintain good customer service and build long-term relationships.

Requirements:

• Minimum GCE ‘O’ Level / ITE Diploma / Nitec or equivalent.
• Good communication skills (English required, Chinese/Malay an advantage).
• Proficient in Microsoft Office (Word, Excel).
• Experience in Odoo ERP system is a great advantage
• Must be well-mannered, and a team player.
• Able to multi task and like challenges
• Must be punctual, responsible and consistent attendence
• Experience in manufacturing / order coordination preferred, but not mandatory.

Why Join Us?

• Friendly and supportive team environment.
• Stable company established since 1980.
• Opportunities to grow with the business.

Working hours

Mon - Thur 8am to 5:50pm

Fri - 8am to 4:50pm

Benefits

• AWS
• Performance Bonus (VB) (Depends on Company's P/L and Personal WorkPerformance and Workplace Behaviour)
• Increment (after performance appraisal and depends on company's P/L)
• Additional Paid Birthday Leave (1 Day) on the month of your birthday (for Confirmed staff)
• Additional Paid Off day during Chinese New Year
• Additional Paid Off Half day during Chinese New Year