Patient Service Associate

Patient Service Associate

Job Description

Asa Patient Service Associate, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.

Duties and Responsibilities

·       Reporting to Clinic Operations Manager

·       Registering and scheduling appointments for patients

·       Managing email, phone and upfront enquiries from patients

·       Providing chaperone assistance to patients

·       Assisting doctors with simple procedures

·       Providing patient education and financial counselling

·       Preparing and dispensing medications

·       Performing cashiering duties and daily settlements

·       Performing any other ad-hoc duties and responsibilities as assigned

Requirements

·       Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification

·       Team player with good interpersonal and communication skills

·       Able to multi-task and work in a fast-paced environment

·       Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.

·       Candidates with no prior experience are welcome to apply (training will be provided)

Regret that only shortlisted will be notified