Perm Customer Service Executive (International School)

Location: Marsiling

Working Hours:

Mon-Fri Office Hours 830am -6pm

During School holidays will be 8 am -4pm

Salary: Up to $3k

Job Scope:

- Serve as the main point of contact for parents and the school regarding school bus transportation matters.

- Attend to enquiries via walk-ins, phone calls, emails, and text messages in a timely and professional manner.

- Coordinate with the operations team on bus schedules, route changes, delays, and transportation arrangements.

- Provide updates to parents and school staff on transportation-related matters, including service disruptions.

- Handle and resolve customer feedback and complaints, escalating issues where necessary.

- Maintain accurate records of customer enquiries, communications, and service requests.

- Assist with general administrative duties and support the daily operations of the customer service team.

Requirement:

- Min O/ A Level / Diploma in any field

- Min 1 year customer service experience. Experience in education industry would be advantageous

Interested candidate, kindly send a copy of your resume to  [email protected]

Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

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