Pre-Sales & Technical Engineer

Job Responsibilities:

• Attend to new sales enquiry, build relationships with current and new customer base

• Testing and troubleshooting of faulty products both indoors and on sites (if required)

• Promoting ASSA ABLOY brands to the end user, selling to the system integrators and/or distributors

• 10% focus on account management / 90% focus on technical & sales support

• Management and accountability of inventory & Non-inventory stocks both in-house and 3rd party warehouse

• Management of Warranty Claims/ Key Codes for customers with proprietary systems

• Maintenance of AASG office Access Control systems

• Provide technical support, advise and product training to Professional end-users, system integrators and distributors

• Liaise with ASSA ABLOY colleagues (local & oversea) to maximize customer service levels

• Preparation of Sales Promotional and/or marketing catalogues/materials for Sales personnel

• Follow up with Factories and/or customers for replacements products/parts

• Attend Sales Meetings, Product Promotions/Seminars, Training Sessions and other industry related functions when required

• Ensure clients are kept up to date with appropriate Catalogues, Samples and Point of Sale material

• Ensure <5% failure rates for all new batch of good

• Any other task as assigned by the Company from time to time

Job Requirements:

• Open to candidates with ITE qualifications or higher

• No experience required

• Self-motivated with good interpersonal skill

• Experience in security systems is an advantage