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Responsibilities:
· Provides a positive customer experience with fair, friendly, and courteous service
· Familiar with POS system
· Assists in phone and online booking and WhatsApp reservations;
· Handle walk-in customers enquires and complaints
· Karaoke room allocation and arrangement
· Register all check-in customers
· Ensure all cash amounts are accurate at the beginning and at the end of every work shift
· Maintain a safe and clean environment
· Ability to work unsupervised and produce quality work
· Communicate effectively with team members and management
· Ensure a neat and tidy appearance
· All other ad-hoc duties assigned by outlet manager
Requirements:
· Preferably 2-year working experience in KTV/Restaurant Service/Retail or equivalent
· Proactive and good communication skills
· Service-oriented
· Team player
· Able to work shifts
· Able to work on weekends and PH
· Willing to learn new software systems required for work
· Knowledgeable in Point of Sales (POS) is an advantage
· Good in oral and written communication
KSTAR ENTERTAINMENT ONE PTE. LTD.
We welcome you to K.STAR, the Singapore Best Themed Karaoke. K.STAR is vibrant family friendly karaoke. We look forward to the opportunity to work with you and want you to know that we recognize our employees as our most valuable resource. Our continued success in providing a diversified entertainme...
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