Reservation and Ticketing Officer - Vietnam Airlines

Work location: Raffle Place

Type of employment: full-time, commencing immediately on full salary after completing 2 month probation time.

SGD 2,800 - SGD 3,300

Our successful candidate's

main duties

include:

• reservation, ad-hoc/group booking, ticketing & sales report;

• After-sales tasks, e.g. schedule change, rebook, reroute, re-issue & refund;

• Flight inventory monitor & control including advance booking checks, TTL checks & dummy booking screening etc.

• Respond to travel agents', private travellers' and FFP members’ inquiries on VN's products, rules & policies by phone, email or over the counter.

Theminimum requirements for our successful candidate include:

• Completed IATA Fares & Ticketing I & II or equivalent:

• Working knowledge of major GDS & CRS systems with amadeus an advantage;

• Sound working knowledge of Microsoft Office products;

• Experience in airline reservation and ticketing an asset;

• Proven interpersonal and customer service skills

Require : ITE/JC/Polytechnic level and above

Working schedule : Mon-Fri 9am-6pm, half Saturday according to internal arrangement.

(Only shortlisted applicants will be contacted for interview)