Restaurant Manager

Job Description

• Oversee the day-to-day operations of the restaurant to ensure smooth and efficient service.
• Lead, supervise, and motivate restaurant staff to deliver excellent customer service.
• Recruit, train, schedule, and evaluate employees.
• Monitor staff performance and implement corrective actions when necessary.
• Ensure high standards of food quality, hygiene, cleanliness, and customer satisfaction.
• Handle customer enquiries, feedback, and complaints professionally and promptly.
• Manage inventory levels, order supplies, and coordinate with suppliers.
• Monitor sales performance, labour costs, and operating expenses to achieve business targets.
• Prepare operational reports, sales reports, and staff schedules.
• Ensure compliance with Singapore food safety, workplace safety, and employment regulations.
• Implement and maintain standard operating procedures (SOPs).
• Coordinate promotional activities and marketing initiatives to increase revenue.
• Work closely with the kitchen and service teams to ensure efficient operations.
• Perform opening and closing duties, including cash handling and reconciliation.
• Support senior management in achieving company goals and business growth.
• Need to stand long hours

Requirements

• Diploma or Bachelor's Degree
• At least 3 years of relevant experience in restaurant or F&B management.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Ability to work under pressure in a fast-paced environment.
• Good knowledge of inventory management and cost control.
• Proficient in Microsoft Office and Point-of-Sale (POS) systems.
• Willing to work shifts, weekends, and public holidays.