Retail Assistant / Admin (E-Commerce)

Job Summary

You will support daily retail operations by assisting customers, managing inventory, processing online orders, and handling customer communications to ensure smooth store and e-commerce functions.

Responsibilities

• Deliver excellent customer service by assisting customers in-store to meet their needs effectively
• Operate the cashier system accurately to complete sales transactions and manage daily retail operations
• Process and fulfill online orders from e-commerce platforms to ensure timely delivery
• Perform data entry and administrative tasks to maintain accurate records and support store operations
• Respond promptly to customer enquiries via WhatsApp, email, and phone to resolve issues and provide information
• Manage inventory by monitoring stock levels, replenishing products, and arranging product displays to optimize sales
• Pack and prepare online orders carefully to ensure correct and quality delivery to customers
• Support daily operational tasks as needed to maintain smooth store functioning
  
  
  Singaporeans, PRs, and Malaysian Work Permit holders are welcome to apply.