Retail Associate (Watches)

Job Description & Requirements

To support Shilla’s rapid expansion in Singapore, we are recruiting for Runners to join our growing family.

We provide excellent training and career progression opportunity.

The Sales Associate will be responsible to optimize sales of our Maison De Chronus store through sharing of product knowledge, selling skills and excellent customer service.

Customer Service and Sales

• Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
• Ensure that Shilla’s selling standard and service step is used in every customer interaction
• Welcome every customer and elevate customer service through sharing of solid product knowledge and expertise
• Engage and capitalize in upselling, cross selling and multiple selling for all product categories
• Drive and achieve individual sales target on a monthly basis in a teamwork environment

Stock Management

• Properly receive, display, and store merchandise according to company guidelines
• Completely understand and undertake the inter store transfer of merchandise according to company guidelines
• Understand the stock level of different categories and promote accordingly

Store Maintenance

• Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures

Store Operations

• Operate the POS cash register and handle various mode of payment
• Perform other duties as assigned by team leaders & superiors
• Provide customer feedback on products
• Any other duties as per assigned

KEY REQUIREMENTS & COMPETENCIES

• Minimum GCE ‘O’ Level with prior watch sales, travel retail background is highly desirable
• Great passion for watches and work towards to achieve sales goals
• Excellent communication and interpersonal skill with a pleasant personality
• Strong customer service mentality, proactive and willing to learn attitude
• Dependable and good team player
• Able to perform retail operational hours which includes weekend and public holiday
• Must be comfortable to work in Changi Airport
• Only those with legal rights to work in Singapore can apply