RETAIL MANAGER

Job Responsibilities:

∙ Ensuring smooth store operations and management

∙ Achieving store sales goals

∙ Motivating and driving the sales team to achieve their individual and store KPIs

∙ Identifying and implementing new initiatives to improve service standards and sales

∙ Providing training and coaching on product and customer services to the sales team

∙ Handling customer enquiries and complaints

∙ Managing all store operational activities (Cash protection, loss prevention, inventory, manpower)

∙ Encouraging a positive team environment among associates

∙ Maintaining outstanding store condition and visual merchandisingstandards

∙ Providing daily operational reports to management

∙ Ensuring proper inventory management

Job Requirements:

∙ Outstanding communication and interpersonal skills

∙ Possess excellent organising and leadership skill

∙ Understanding of sales principles and customer service practices

∙ Proficiency in Microsoft Office

∙ Willingness to work long hours when required