Retail Operations & Visual Merchandising Specialist

Manne & Co is seeking a structured and design-minded Retail Operations & Visual Merchandising Specialist to manage our physical storefront and creator playground, the Experience Hub at SCAPE.

This role is centered on physical retail floor execution. You will be responsible for the visual styling, product presentation, and daily inventory tracking of premium cosmetics and skincare brands featured on our floor. Additionally, you will handle the on-ground coordination and logistics for our weekly offline brand events and live stream productions.

The ideal candidate must has a strong background in fast-moving beauty retail environments (beauty products) and understands how to keep a boutique floor looking pristine, organized, and commercially active.

KeyResponsibilities

1. Visual Merchandising & Display Design

• Campaign Staging: Design and execute seasonal product display layouts, window setups, and interactive brand features on the showroom floor.
• Aesthetic Maintenance: Maintain strict grooming standards for the boutique floor daily, ensuring all product testers, brand informational tablets, and visual assets are perfectly presented.
• Brand Asset Configuration: Update and refresh visual props, background setups, and localized display units when transitioning between different brand activation cycles.

2. Boutique Stock Tracking & Inventory Management

• Outlet Stock Control: Keep an accurate, real-time count of physical stock, sample quantities, and PR kits stored directly at the SCAPE retail outlet.
• Inbound & Logistics: Receive incoming stock shipments, cross-verify delivery manifests, inspect items for quality control, and physically unbox and shelve products.
• Data Logging: Coordinate directly with our supply chain team to flag stock shortages, update sample consumption records, and log accurate inventory inputs into our tracking sheets.

3. On-Ground Event Coordination

• Event Ground Support: Act as the main operational point-of-contact during on-site pop-up events, workshops, and product launch days.
• Logistics Handling: Manage the physical movement of gear, crowd flow setups, and material distributions during events (less on the conceptual strategy, more on making sure elements run smoothly on the floor).
• Creator Studio Prep: Ensure that streaming booths and studio spaces are camera-ready, stocked with product samples, and visually optimized for visiting content creators and live hosts.

Requirements

• Experience: Minimum 2–3 years of experience working in a fast-paced retail environment. Direct experience in a beauty, cosmetics, skincare chain is highly preferred.
• Visual Eye: Proven understanding of retail visual merchandising rules, color balancing, and shelf layout design.
• Operations Comfort: Highly organized and comfortable handling systematic stock counts, inventory record-keeping, and logistics coordination.