Rooms Operations Manager (Night) - OHS

Reporting to the Front Office Manager, the incumbent will be responsible to:-

• Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety of the guests and employees.
• Support the Front Office Manager to ensure team member’s compliance to established brand service and product standards, hence achieving best results in guest satisfaction measured in global on-line reviews.
• Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments.

·       Ensure accurate completion of the daily room audit reports in a timely fashion. 

·       Oversee preparation of daily summary reports.

·       Be completely familiar with hotel emergency procedures and able to provide calm reassuring assistance to guests and employees in the event of anemergency.

Requirements:

·     A minimum of 2 years’ experience in a similar capacity inthe Hotel Industry

·     Diploma in Hotel Management or equivalent

·     Good working knowledge of Opera System

·      Exhibit excellent organizational and time management skills

·     Excellent interpersonal and communication skills and demonstrate leadership abilities

·      Adaptable, determined and be someone who wants to be on a fast-paced environment that promotes changes and drive for achievements.

Applicants are invited to send in your updated resume, indicating current and expected salaries as well as contact details, by clicking on the APPLY button.

We apologise that only shortlisted candidates will be notified.