Sales Coordinate Executive

A Problem solver, passion organized team player with good interpersonal and communication skills set, resources and adaptive to change. The ability to track & tracing the status of sales orders by means of system, monitor closely to ensure delivery schedules are met. The role is a diverse one, involving a range of duties including planning, work assignment, coordinating meetings, addressing customer issues or complaints and resolving problems. Alert with marketing trends and always looking at ways to improve customer service, recommend viable working methods, standard operating procedures (SOP) and working conditions.

- Good interpersonal and communication skills

- Ability to track & tracing the status of sales orders

- Alert the market trends and ways for improvement in customer service

Duties and Responsibilities

1. Liaise with overseas & local customers for existing and new products & services

2. Responsible to forecast and achieve sales target and market new products

3. Provide service support and solutions to customer enquiries

4. Close follow-up skills and prompt response to service customer requirements

5. Track & tracing the status of worker orders with in-house production control to meet scheduled of delivery

6. Weekly coordination with customer to update status of sales orders meeting delivery scheduled

7. Daily administrative work handling local & overseas customer inquiries, processing sales order entry, formulation of quotations and after-sales services

8. Ensure smooth work processing of sales order to work order promptly from Sales admin to in-house production (e.g. Clients, Vendors, Suppliers, Freight Forwarders, and Inventory Store) including tracking of sales order, project status and shipment or sales order delivery progress

9. Compile and update weekly & monthly sales order reports and Ad-hoc activities.

10. To assist in maintaining in-house Catalogs, Files and updating of products prices.

11. Prepare monthly, quarterly and yearly reports to evaluate local and international markets, customers, products & services and competitors for analysis study

12. Able to meeting with customers requirement or Ad-hoc activities if is required

Requirements

Ability to read and interpret engineering (AUTOCAD) or 3D drawings will be an added advantage

• Diploma or equivalent of certificate

• Min 3 year working experience in Sales or Customer Service

• Industry Proficient in SAP software and MS Office applications

• Resourceful and adaptive to work requirements change

• A problem solver and passion organized team player with good communication skills

• 5.5 day work week