Sales Engineer

We are currently looking for a dynamic and results-oriented sales engineers to join our team at Metalcool.

As a sales engineer, you will drive business growth by understanding customer needs, providing technical solutions and effectively articulating the value of our products or services. Your role will be pivotal in effectively communicating technical information to customers and helping to develop and maintain relationships to build trust.

This is an exciting opportunity to contribute to our company’s success and be part of a high-performing sales team in a competitive market. If you’re passionate about sales and innovation, we invite you to apply.

We offer competitive compensation packages, health & medical benefits and a positive work culture that emphasises work-life balance and recognises the contributions of our employees. Being an equal opportunity employer, we invite candidates of all backgrounds to apply.

Objectives of the role

• Understanding customer needs and aligning product offerings with their requirements.
• Providing technical expertise and guidance to customers throughout the sales process.
• Developing and maintaining strong customer relationships to increase revenue for the company.

Your tasks

• Understand our product/service’s technical features, functionalities and benefits.
• Study customer needs, pain points and business challenges and create a customised sales proposal.
• Provide pre-sales support by answering technical inquiries and participating in sales meetings.
• Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
• Participate in sales meetings, trade shows and industry events to promote our products or services.
• Stay updated on industry trends, market dynamics and competitor offerings.

Required skills and qualifications

• Dipolma in mechanical engineering, or a related field.
• Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.
• Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
• Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
• Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
• Ability to work independently and collaboratively within a team.

Preferred skills and qualifications

• Familiarity with CRM and sales management tools.
• Strong negotiation and persuasion skills.
• Language proficiency in multiple languages to cater to a diverse customer base.