Sales Manager

Role Overview

The Sales Manager is responsible for overall store performance, including revenue growth, team management, and operational excellence.

Key Responsibilities

• Drive store sales targets and profitability
• Manage, train, and motivate the sales team
• Develop sales strategies and promotional plans
• Monitor KPIs, conversion rates, and customer retention
• Oversee inventory management and stock control
• Ensure excellent customer experience and brand consistency
• Handle escalations, complaints, and VIP clients
• Work with marketing on campaigns and launches

Requirements

• 5+ years experience in retail sales, preferably in beauty/cosmetics
• Proven experience managing teams and hitting targets
• Strong leadership and business acumen
• Excellent communication and organizational skills
• Experience in Singapore retail environment is a plus