Sales Support Executive

Responsibility

• Deliver and exceed VEC sales and margin expectations along with OTD (On Time Delivery) performance targets.
• Maximise freight recovery.
• Maximise freight inwards charges.
• Generate new project business in collaboration with MRC Global General Manager Sales / Valve & Automation, National VEC Manager, Sales Representatives, Key Account Manager and Regional Sales Managers.
• Up sell at every opportunity, valves “Do you want fries with that?”
• All sales opportunities recorded in SAP and monitored using Open Quote System / MRC Global Tender Management System.
• Maximise margin on orders through negotiation with suppliers and stockists.
• Participate in profitability reviews of each customer to enable maximum return on quotations.
• Complete Tender Contract Approval Form (TCAF) and Supplier Risk Assessment (SRA) where applicable.
• Participate in implementing strategies for margin enhancement for non-profitable customers.
• Participates in a quarterly review of quotes with MRC Global General Manager Sales / Valve & Automation, National VEC Manager, Sales Representatives, Key Account Manager and Sales Managers.
• Take ownership of allocated inquiry base.
• Record all quotes in SAP / MRC Global Tender Management System.

Requirements

• Diploma in Engineering (Metallurgical or Mechanical) or similar.
• Minimum 3 years of sales support / customer service with quotation and order processing experience.
• Knowlede on Valve an added advantage.
• Knowlede on SAP preferred.
• Fast learner and able to work in a fast-paced environment.
• Able to work independently with minimum supervision.