Service Coordinator / Executive (Customer Service) LT2

Job Responsibilities:

• Handle customer's enquiries via email or phone calls
• Generate quotations and process purchase orders
• Advise customer on products and services related information accurately
• Generate sales from customer's queries
• Resolve any customer's complaint and issue arise
• Attend to any questions or queries related to company's product
• Plan and allocate adequate manpower to complete assigned jobs
• Manage purchasing related matters as per customer's queries
• Work closely with Service Engineers for any job task related matters
• Other ad-hoc duties assigned by management

Requirements:

• ITE/ Diploma in Business, Engineering, or any related field
• No experience required
• Good communication and customer service oriented

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EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240