Service Receptionist

Primary Function

Responsible for the dealing with customer requirements of automotive related repairs in an efficient and courteous manner to ensure the highest standard of customer satisfaction, and achieve the departmental sales turnover and profitability objectives.

Duties and Responsibilities

1. Answer all incoming service calls and greet customers at reception in an efficient and courteous manner.
2. Assist customers on queue registration.
3. Conduct service reminder calls and service bookings.
4. Release of customer vehicles and payment collection.
5. Maintain debtor's update.
6. Maintain the cleanliness and working condition of refreshment.
7. Maintain proper filing of documents for effective retrieval and audit.
8. Anticipate potential problems and explain to customers correctly at all times.

Requirement

• PC literate in MS Office (Word / Excel)
• Prior experience in reception or customer service would be added advantage
• A strong team player
• Must be willing to work in Tuas Area

Minimum Qualifications

GCE "N" level or three years related working experience

Benefits

• Dental Insurance
• Health insurance

** Only shortlisted candidates will be notified.