Service Technician

Service Technician Executives x 3

• Listed Company in Healthcare
• Good Benefits
• Location : Bendemeer , Downtown Line ,Kallang Bahru & Boon Keng MRT station

Job Overview

• Provide service activities for medical equipment in healthcare environments, based at customer sites.
• Serve as a primary field contact for technical service, ensuring customer satisfaction and effective case resolution.
  
• Training provided- OJT for 1st Month

Job Responsibilities and Essential Duties

• Provide preventive maintenance and repair service at customer locations in accordance with established procedures, techniques, tools, test equipment, and replacement parts.

• Handle installation, commissioning, calibration, and testing of relevant equipment at customer locations according to standard operating protocols.

• Implement Field Corrective Actions as required.

• Manage administrative work associated with service delivery.

• Address customer complaints and provide support for corrective maintenance.

• Meet key KPIs assigned to you individually and as part of the Service department.

• Establish and maintain professional working relationships with customers and co-workers through teamwork.

• Share knowledge and provide advice to clients, their staff, and end-users on the proper operation and usage of the equipment.

• Maintain a hard-working, independent, hands-on, customer-oriented approach with a good attitude.

• Demonstrate strong presentation and interpersonal skills.

• Perform all other duties assigned by management.

Job Requirements

Minimum Requirements

• ITE and/or Diploma in Mechanical or Electrical Engineering.

• 3 years’ working experience in field service for industrial or technical equipment.

• Experience in the healthcare or pharmaceutical industry is a major plus.

Required Knowledge, Skills, and Abilities

• Basic understanding of mechanical and electrical systems.

• Ability to interpret service manuals and follow maintenance guidelines.

• Strong team player with a proactive, independent, and customer-oriented mindset.

• Fluent in both verbal and written English.

Additional Information

Team Culture

• Contribute actively to a collaborative, forward-thinking, and dynamic team environment.

Environmental Work Conditions

• Field-based position: Requires frequent presence in the hospital sector, demanding strict adherence to hospital infection control and safety policies.

• Physical requirements: Tasks include handling, lifting, and the replacement of equipment parts

• Hours & Travel: May work extended hours during peak business cycles. Occasional travel is required.