Service Technician - CGH

Job Descriptions:

You will be the on-site first responder for OTSAW’s AGV fleet at Changi General Hospital (CGH).

Your mission:

➢ Monitor the operations of OTSAW Products

➢ Perform basic housekeeping and routine checks of OTSAW Products

➢ Provide the first response to any technical issues encountered by OTSAW Product

➢ Assist in attending to Tier 1 - Operations related issues via remote or on-site support

➢ Escalate higher level issue to superior for immediate advice and action whenever needed

➢ Prepare the Service Reports, Maintenance Report and other Operations related documents as needed

➢ Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

Work Schedule:

➢ Weekdays:

▪ AM Shift: 6:30AM – 3:30PM

▪ PM Shift: 12:30PM – 9:30PM

➢ Weekends/PH:

▪ AM Shift: 6:30AM – 3:30PM

▪ PM Shift: 11:00AM – 8:00PM

➢ Pattern: 5 days’ work, 1 Off Day, 1 Rest Day, rotating weekly between Morning/Afternoon shifts

➢ Coverage: Weekends & Public Holidays included

➢ OT: Required for operational emergencies

Skillsets:

➢ Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields

➢ Proven work experience of at least 1 year in a technical industry

➢ Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

➢ Proficiency in using mechanical and electrical tools

➢ Knowledgeable in identifying basic mechanical parts and electrical components

➢ Familiarity in using computers and basic applications such as MS Word, Excel and PowerPoint

➢ Ability to work independently and remain professional under pressure

➢ Ability to clearly communicate with colleagues and end users

Additional Requirement:

➢ Physically fit to perform tasks involving lifting of heavy equipment and working in confined

spaces

➢ Willing to travel locally in a short notice

➢ Comfortable to work in a shifting schedule