SUPERVISOR

A supervisor is a frontline leader who bridges the gap between upper management and frontline staff. They oversee daily operations, manage team performance, and ensure company goals and safety standards are met efficiently.

Core Responsibilities:

• Team Leadership: Manage employee schedules, delegate tasks, and mentor team members.
• Performance Management: Track Key Performance Indicators (KPIs), evaluate productivity, and provide constructive feedback.
• Operational Oversight: Ensure workflow efficiency, resolve operational bottlenecks, and address customer or staff complaints.
• Compliance & Safety: Enforce company policies, labor regulations, and workplace health and safety (WHS) standards.
• Reporting: Document team progress, attendance, and performance metrics to report to senior management. 

Key Skills & Qualifications:

• Minimum 1-3 years of proven supervisory or team leadership experience.
• Strong conflict resolution and decision-making capabilities.
• Excellent communication and interpersonal skills.
• High school diploma or equivalent; an Associate's or Bachelor's degree in Business or a related field is often preferred