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Supervisor / Manager Customer Service @ Museum Up to $3000

salary Salary :

$2,600 - 3,000 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Supervisor / Manager Customer Service @ Museum Up to $3000

Join us if you are passionate and have prior working experience in tourism / art institutions / customer service!

✨Job scope:

  • Manage daily operations across two museum sites and ensure smooth visitor experience.
  • Resolve operational or technical issues and escalate when needed.
  • Lead and support a team of 10 - 40 associates, including training, coaching, and handling performance matters.
  • Plan monthly deployment schedules and arrange manpower replacements when required.
  • Handle visitor enquiries, feedback, and email correspondence professionally.
  • Guide associates in conducting tours and visitor programmes.
  • Work with internal teams, vendors, and partners to support operations.
  • Prepare and submit monthly revenue reports.

💥 Requirements:

  • Strong interpersonal skills, preferably bilingual
  • Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
  • Experience in handling various payment modes
  • 2 years of front line/ customer service experience, preferably in hospitality
  • Skilled in service delivery, problem resolution, and service recovery
  • Good telephone etiquette and communication skills
  • Flexible in customer interactions in a front-facing role
  • Willingness to work on weekends and public holidays

🕙Working Hours: 9:30am to 7:30pm daily (Fridays till 9:00pm)

📆 Working Days: 5 days/ week (Including weekends & PH)

📍 Various Museums available: Walking distance from City Hall, Raffles Place, Bras Basah, Bugis MRT

💰 Compensation: Gross up to $3000
*Salary will commensurate with experience*

** Interested individuals, please click APPLY button or send your resume to [email protected]

*We regret to inform that only shortlisted candidates will be notified.

EA License No: 91C2918
EA Personnel No: R22105888
EA Personnel Name: Wong Zhi Cheng

Original job Supervisor / Manager Customer Service @ Museum Up to $3000 posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

ADECCO PERSONNEL PTE LTD

The Adecco Group is the world's leading provider of HR solutions. With over 31,000 FTE employees and over 5,200 branches, in over 60 countries and territories around the world, we offer a wide variety of services, connecting more than 650,000 associates with over 100,000 clients every day. Th...

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