Team Leader - Guest Experience Host (Rooms)

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them. Currently, there are 28 Andaz hotels open.

As a Team Leader - Guest Experience Host (Rooms), you will be responsible to provide excellent service to guests at a consistent level. You will work closely with your colleagues to respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner. The Team Leader - Guest Experience Host (Rooms) is responsible to contribute to the smooth and efficient running of the Guest Experience Department.

Your Profile

• Possess minimum GCE "O" levels.
• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience hotel operations.
• Possess good problem solving, communications, interpersonal and customer service skills.
• Well-groomed and possesses a can-do attitude.
• Able to work shifts, weekends and public holidays.

Benefits

• 5 days work week
• Duty meals and uniform provided
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that only shortlisted candidates will be notified **