Trainer

Job Summary

We are looking for a dynamic and forward-thinking Trainer to design and deliver impactful training programs that support organizational growth.

Job Responsibilities:

• Plan, execute, and evaluate training programs for frontline staff, including new hire orientation, boot camps, and internship training (conducted in-house or externally).
• Deliver training sessions in key areas such as on-the-job skills, software and system usage, interpersonal communication, process improvement, and product knowledge.
• Develop or select appropriate training materials and tools, including manuals, visual aids, multimedia content, and computer-based tutorials.
• Continuously research and apply new training methodologies to enhance learning effectiveness.
• Monitor and report on trainee progress throughout the training period.
• Identify and report any inconsistencies between standard operating procedures (SOPs) and actual practices observed during training.
• Maintain comprehensive and up-to-date training records for all employees.
• Facilitate engaging classroom, hands-on (HFS), and virtual training sessions tailored to a range of learners.
• Integrate AI tools and technologies (e.g., chatbots, adaptive learning platforms, content personalization) into training delivery and assessment.
• Collaborate closely with various departments and stakeholdersto align training programs with organizational goals and operational needs.
• Perform any other duties or ad hoc assignmentsas required by the management.

Job Requirements:

• Minimum Diploma and above in any discipline
• 3 to 4 years’ experience as a trainer in healthcare or service-oriented industry.
• Require travelling to different clinics on daily basis as and when required for on-job-training
• Excellent interpersonal, communication and presentation skill.
• Knowledge and understanding of various teaching methods and approaches.
• Excellent organizational skills and ability to work within deadlines.

Added Advantages:

• ACLP certification (Advanced Certificate in Learning and Performance).
• Familiarity with ADDIE model for instructional design.
• Experience conducting Hands-on Skills Training (HFS).
• Knowledge of AI applications in training (e.g., personalized learning paths, learning analytics, AI-driven assessments).