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Travel Consultant (Outbound)

salary Salary :

$2,200 - 2,500 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Travel Consultant (Outbound)

Company Overview

H.I.S. is a Japan-based public listed company with over 143 branches in 57 countries worldwide. It offers expertly planned travel, hotel, and theme park services, leveraging a global network to provide seamless travel experiences and innovative hospitality solutions.

Job Summary

Join H.I.S. International Travel Singapore as a Travel Consultant in the Outbound division to assist in designing and deliver personalized Japan travel experiences.

Working Hours: 5 days per week, Sunday and Monday off
10:00 - 19:00 hrs (with 1 hr Lunch Break)

Responsibilities

  • Assist in researching Japan travel options including destinations, flights, hotels, tours, attractions, and transport under guidance from senior staff
  • Learn and stay updated on basic Japan travel trends, promotions, and popular travel products
  • Support senior consultants in preparing simple travel itineraries based on client needs
  • Respond to customer enquiries with supervision, providing basic travel information and options
  • Assist in creating customized Japan itineraries for individuals and groups
  • Support booking processes for flights, hotels, tours, transportation, and activities using company systems
  • Help maintain accurate client records and booking documentation
  • Coordinate with internal teams and suppliers for confirmation and follow-ups
  • Provide general customer service support and handle routine travel-related queries
  • Perform administrative and operational support tasks as assigned

Preferred Competencies & Qualifications

  • Diploma or degree in Tourism, Hospitality, Business, or related fields (fresh graduates welcome)
  • Strong interest in Japan travel and willingness to learn destination knowledge
  • Prior travel planning experience (school projects, personal travel, or internships) is a plus but not required
  • Willingness to learn Global Distribution Systems (GDS)
  • Good communication skills in English & Mandarin (Majority of our customers are Mandarin-speaking and prefer to communicate in Mandarin. As this role involves handling customer enquiries, itinerary planning, and bookings, Mandarin is required to serve these customers effectively.)
  • Detail-oriented with strong organizational skills
  • Able to work in a fast-paced environment and handle multiple tasks with guidance
  • Team player with a positive attitude and eagerness to develop in the travel industry
  • Passion for travel and customer service mindset


Benefits:

  • 5-day work week, with Sunday and Monday off
  • Birthday Leave, Service Anniversary Leave, etc
  • Optical, Dental and Medical allowances
  • Opportunities to participate in familiarization trips
  • Variable bonus based on company and individual performance
Original job Travel Consultant (Outbound) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

H.I.S. INTERNATIONAL TRAVEL PTE LTD

H.I.S. is a Japan based Public Listed Company with over 500 offices worldwide & growing. H.I.S. currently has 296 offices in Japan and 275 retail outlets internationally, with offices in 160 cities in 70 countries and employs around 15,000 people. This worldwide network allows the company to acquir...

Read more about the company

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