User Operation Executive

Job summary
Conduct KYC/KYB activities Deep understanding of considerations and SOPs Team player for data management
Job seniority: associate level
Responsibilities
• Execute User Operations and Customer Service tasks • Monitor operations and report issues • Provide feedback to contribute to service improvements • Interact with Business Units to uncover painpoints • Champion KYC/KYB processes
Requirements
• At least 3 years of related experience • Knowledge of maritime industry and basic eligibility • Excellent verbal and written communication skills • Keen eye for detail • Organized and process driven • Critical thinking • Advanced skills in MS Office software • Diploma/Degree in CS or relevant field, or substantial experience in relevant field
Key Skills Needed
• Conducting KYC/KYB activities • Team player • Verbal and written communication skills • Attention to detail • Organizational and process skills • Critical thinking • Advanced MS Office skills