UX Strategist and Project Coordinator

About Us:

Digipixel is a Cyber Trust Certified (Tier 3), award-winning digital agency specialising in User Experience (UX) design, branding, and cybersecurity-centric digital solutions. We create secure, scalable, and creative digital experiences that help businesses grow with confidence.

About the Role:

We are seeking a dynamic UX Strategist & Project Coordinator with solid web experience to join our growing team. This hybrid role is perfect for someone who can blend user-centric thinking with strong organisational skills. You'll be working closely with our designers, developers, and clients to deliver digital projects that are intuitive, impactful, and right on time.

Key Responsibilities:

UX Strategy:

• Conduct user research, gather insights, and translate them into actionable recommendations.
• Develop user journeys, personas, and wireframes to guide the design and development process.
• Collaborate with the design and development teams to ensure that user experience principles are embedded in every project.
• Lead UX audits and usability reviews for client websites and propose improvements.
• Advocate for user-first thinking across all projects.

Project Coordination:

• Serve as the bridge between clients and internal teams, ensuring clear communication and smooth project flow.
• Assist in gathering project requirements, developing scopes, and defining project milestones.
• Manage timelines, deliverables, and dependencies across multiple web and digital projects.
• Organise internal reviews and client meetings, keeping all parties aligned and informed.
• Track project progress, flag risks early, and ensure deadlines are met without compromising quality.

What We're Looking For:

• Background: Minimum 2 years' experience in UX design/strategy and digital project coordination, with proven hands-on experience in web projects (corporate websites, eCommerce, or web applications).
• Web Experience: Strong understanding of website structures, UI/UX best practices for web, and familiarity with content management systems (preferably WordPress, Elementor, Shopify, etc.).
• UX Skills: Solid grasp of UX research, wireframing, and user journey mapping. Proficiency with Figma or similar design tools.
• Project Management: Strong organisational skills and experience managing digital/web projects.
• Communication: Excellent verbal and written communication skills. Able to liaise confidently with both internal teams and clients.
• Problem-Solver: Resourceful, solutions-driven, and able to anticipate challenges before they arise.
• Attention to Detail: A meticulous approach to deliverables, timelines, and user experience standards.

Bonus Points If You Have:

• Familiarity with Agile project management.
• Basic knowledge of SEO and web accessibility best practices.
• Experience working in a web agency

Why Join Digipixel?

• Be part of a forward-thinking agency that fuses creativity, security, and clarity in projects
• Work on diverse projects across industries with supportive, collaborative teammates.
• Opportunities to grow your career with real ownership and impact.